Home Health Selection Solutions is validating a pre-employment assessment designed specifically for the unique requirements of the Home Health and Hospice Nurse.
If your organization’s initiatives include:
We invite your participation in the validation process.
For each customer who registers a complaint, SIX additional customers say nothing to the organization (but tell their family and friends)!
The Home Health Nurse Assessment (HHNA) will compare your applicant’s customer service attributes to the very best Home Health and Hospice Nurses. The HHNA will enable you to hire Nurses who provide excellent customer service and who share your values.
Turnover is expensive! It likely costs your organization in excess of $17,600 each time a Nurse leaves (voluntarily or involuntarily).
The HHNA will identify the applicants most likely to leave your organization (i.e. high risk). The HHNA will evaluate counterproductive behaviors that lead to involuntary turnover.
Patient satisfaction, clinical outcomes and financial stability are dependent on hiring top performing Nurses.
The HHNA will evaluate an applicant’s performance compared to top performing Home Health and Hospice Nurses (Low-Average-High). The HHNA will evaluate the competencies that are identified as critical to successful job performance.
Traditional interviews are poor predictors of success. In fact, “flipping a coin” improves the percentage of correct selection decisions compared to most Hiring Manager’s interviews!
The HHNA will utilize a behavioral based interview process that’s proven 5-times more accurate than traditional interview questions. The HHNA will provide Hiring Managers with a job specific, structured, legal, behavioral interview guide.
Current Nurses complete the assessment on-line. This will take approximately 1-hour. They may take it at their convenience within a specified period of time (for example, within a two-week period).
Supervisors provide performance ratings for each Nurse completing the assessment.
We will come on-site and collect data in a group setting from the supervisors. This can be accomplished in a 1-hour session.
Objective data will be collected from Human Resources (when available). Turnover, absenteeism, disciplinary action and other objective data will be collected.
All information collected is strictly confidential. Absolutely no employee, supervisor or administrator from participating organizations will see individual results, performance ratings or any other data provided to Home Health Selection Solutions.
Participants will receive 6 months unlimited free testing.
Participants will be offered lifetime discounted pricing.
Participating Organizations will be given the opportunity to provide input in terms of feedback report format and content.
Organizations that provide 500 Nurses will receive norms and scoring formulas customized for their organization.
The HHNA is being validated by a Team of Individuals who created the most widely used pre-employment assessment for the Acute Care Industry.
Once validated, the HHNA will:
We anticipate the HHNA will be validated and available for use the first quarter of 2017.
This ensures the questions within the construct (scale) are measuring the same thing (i.e. each customer service question actually measures customer service).
This ensures the assessment measures what we purport to measure (i.e. compassion really measures compassion). The construct validation correlates the constructs (competencies) between the new test and a long-standing, well-researched "Big Five" test. The HHNA construct validation is complete and was conducted with the NEO, a highly respected, well researched, "Big Five" assessment.
Ensures what we're measuring does indeed differentiate high job performance from those who are average or poor in terms of job performance.
Concurrent Validity — This ensures the assessment is predictive of on-the-job performance with current employees (i.e. an individual who scores "high" on customer focus, will indeed exhibit excellent customer service behaviors on-the-job).
This ensures the assessment is stable over time (i.e. scores are consistent over time).
We will monitor and report the criteria established by the EEOC (Equal Employment Opportunity Commission) to ensure the assessment does not discriminate against individuals based on Sex, Age or Race.